Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refund will be in the form cash or check written out to the name of the person who made the initial purchase.
Only regularly priced items may be refunded. Unfortunately, discounted items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at email@example.com and send your item to: 73 Ubi Road 1 Oxley Bizhub, #10-57, Singapore 408733.
To return your product, you should mail it to: 73 Ubi Road 1 Oxley Bizhub, #10-57, Singapore 408733.
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.